Versand

Average Delivery Times

Below you will find the average delivery times for all our packages:

• Once an order is placed, we require 1–3 working days to process it.

• During the week, order processing usually takes 1 working day. However, if you place your order on a Friday evening or over the weekend, processing may take slightly longer.

• Once your order has been processed, it will be dispatched, and delivery takes an average of 6–9 working days.

We strive to make the ordering and delivery process as simple and transparent as possible for our customers. If you have any questions or concerns, please do not hesitate to contact our customer service team at info@shopelvanoire.com.

Below, we explain how your order is processed and delivered.

Placing an Order

The ordering process at Élva Noire is designed to be as simple as possible.

First, visit the product page and add the product you wish to purchase to your shopping cart by clicking the black “Add to cart” button.

Please make sure that you have selected the correct variant(s). Once everything is correct, click the “Proceed to checkout” button.

On the information page, you will be asked to enter your address details. Please ensure that all information is entered correctly. Once you have completed the required information, click the “Continue shipping” button.

On the “Dispatch” page, you will have the opportunity to review the address details you entered. You will also be informed that every shipment is delivered completely free of charge. As a gesture of appreciation to our customers, we always cover the shipping and delivery costs.

You can then continue by clicking the “Proceed to payment” button.

Payment Options

At checkout, you may choose from a range of secure payment methods. At www.shopelvanoire.com, all payment options are SSL-encrypted, which means you can always rely on a secure payment environment.

Available payment methods include:

• Klarna (deferred payment)

• Credit Card (AMEX, Mastercard, Maestro, Visa)

• PayPal

• EPS

• Immediately

Once you have selected your preferred payment method, click the “Complete Order” button. You will then be redirected to your chosen payment provider. Please follow the instructions on that page to complete your order.

In the unlikely event that you experience any issues with your order, you may contact us at any time at info@shopelvanoire.com.

Shipping Costs

We cover the shipping costs for every order.

All of our products are delivered to your door 100% free of charge. There is also no minimum order quantity required.

Shipping Your Order

Have you found the perfect look or accessory on our website? Then naturally, you want to enjoy it as soon as possible. That is why we make every effort to process and ship your order as quickly as possible.

In order to offer fair prices for our products, we have chosen to collect parcels in larger quantities and ship them together once the minimum shipment quantity has been reached.

We appreciate your understanding and your willingness to support us in creating a better and healthier world.

Please note: Like many other online stores, we may experience delays during busy periods. Please take this into account when placing your order. We will always do our best to dispatch your order as quickly as possible.

To ensure that your order is dispatched today, please contact us by email at info@shopelvanoire.com. Our service team will be happy to advise you on the best possible solution.